We do our outmost to minimize faults and errors, however these may occasionally happen. If you for any reason experience to have a claim, e.g. on product quality, packaging or freight handling, we need to have as much information as possible about your claim to handle it quickly and efficient.
The information needed include among others:
- The HBN order number and order date
- Delivery note
- Reason for the claim
- What type of action taken by HBN-Teknik is requested
Reporting a claim
To handle your claim, we kindly ask you to follow the following link and fill out as much as possible enabling us to have full insight about the reason for your claim and your expectations to how we handle it.